Question 1

How many UID can be bind to the same bank account?

Accepted Answer

The same bank account can be bind with unlimited UID.

Question 2

Does shareholders and members also need to do real-name authentication?

Accepted Answer

Real-name authentication is not mandatory, but without verified, you will not be able to transfer money, receive money, and add friends.

Question 3

Is reward 100 based on user name or bank account?

Accepted Answer

The reward 100 is based on the bank account. For example, a user who has 5 bank accounts will get 5 rewards, but must use 5 UIDs for real-name authentication.

Question 4

What is the reason for real-name authentication?

Accepted Answer

To prevent people with intentions from using the company account to conduct fraudulent activities.

Question 5

If a customer has 2 UIDs, how many times of first recharge reward does the same bank account get?

Accepted Answer

Each bank account which bind to a real-name authentication can only get once first recharge reward.

Question 6

What is the minimum top-up amount to get the first recharge reward?

Accepted Answer

According to the platform, minimum top up amount is RM20.

Question 7

If Player A recharges and transfer the points to Player B to play the game, can Player B make withdraw after wins money?

Accepted Answer

Yes.

Question 8

Will I get the first recharge reward when I do the first recharge by using Instant Top Up or ATM Cash Deposit after real-name authentication?

Accepted Answer

After real-name authentication, only recharge via Bank Transfer can get the first recharge reward.

Question 9

In condition without real-name authentication, do I need to have the same name for recharge and withdrawal?

Accepted Answer

Bank account with any name can be used for recharge without real-name authentication but withdrawal can only be make to the latest bank account which use for recharge.

Question 10

Can I do real-name authentication by using bank account opened under company’s name?

Accepted Answer

Yes, no problem.

Question 11

One UID can be bind to how many real-name authentication?

Accepted Answer

Each UID can only be bind to one real-name authentication.

Question 12

Can I get MYR100 rewards for newly registered accounts?

Accepted Answer

Yes, registration is required through this website.

Real Name Authentication Tutorial Q&A

Frequently Asked Question